Batam Ferry Terminal to Batam View Beach Resort, expert Guide for Travellers
Book a taxi and arrival pick-up service from Batam Ferry Terminal to your hotel anywhere on Batam Island easily through Batam Taxi Service. All you need to do is send us your ferry booking ticket. Our drivers are ready to pick you up at all ferry terminals in Batam (Batam Centre Ferry Terminal, Harbour Bay Ferry Terminal, Nongsapura Ferry Terminal, Sekupang Ferry Terminal, Gold Coast Bengkong Ferry Terminal)
If this is your first time visiting Batam Island and you want to get a taxi/transportation from Batam Ferry Terminal to Batam View Beach Resort, here is our expert guide for traveling from Batam Ferry Terminal to Batam View Beach Resort.
1. Download WhatsApp
Makesure that WhatsApp is installed on your mobile phone. WhatsApp is a communication platform used by more than 1 billion people and is undoubtedly the go-to communication platform in Indonesia, especially among the people of Batam Island. Everyone here uses WhatsApp for daily communication. WhatsApp allows you to send text messages and make calls securely via Wi-Fi or mobile data. It is highly recommended that you purchase an international data package before arriving at the Batam Ferry Terminal on Batam Island to ensure you have a signal while you are here. You can also purchase a local SIM card from a provider at the arrival terminal. We strongly recommend purchasing a Telkomsel provider because it has good signal coverage in Batam as it is the largest provider in Indonesia and has fairly good signal coverage.
2. Batam Visa on Arrival & Immigration Clearance
Immigration Clearence
Visa requirements may vary depending on your nationality, country of origin, and purpose of visit. Therefore, we recommend that you review the specific visa information relevant to your situation before arriving on Batam Island. You can read about Batam Visa on Arrival and for details regarding the immigration inspection process upon arrival, you can read Batam Island Immigration.
3. Rules for using Grabcar & Gojek Car in the Batam Ferry Terminal Area
Grabcar & Gojekcar
On Batam Island, online transportation services such as Grab and Gojek are available. Grab is one of the largest online transportation companies in Southeast Asia. Grab was founded by Anthony Tan. Grabcar and Grabfood are frequently used services. Gojek is an Indonesian online transportation company that provides transportation services via motorcycle taxis. Popular services include Gocar, GoFood, GoSend, and GoRide for motorcycle taxi services.
However, there are special rules for using Grab and Gojek here, where GrabCar drivers are not allowed to enter and pick up passengers within the Batam Ferry Terminal area. You must walk out 100 meters to the pickup point to meet the driver, which can be quite inconvenient, especially if you are carrying a lot of luggage or suitcases. Conflicts between Grab drivers and conventional taxi drivers in Batam occur frequently, especially at Batam Ferry Terminal, due to disputes over picking up passengers in the area. Taxi drivers at the Ferry Terminal prohibit online taxi drivers from operating and picking up passengers in the Batam Ferry Terminal area, triggering disturbances that occur almost daily.
One of the best ways to get a taxi or transportation from the Batam Ferry Terminal to your hotel is to book it here with us at Batam Taxi Service.
4. Taxi booking counter
Taxi booking counters are available at the passenger arrivals gate, but once you exit the Batam Ferry Terminal arrivals gate, you will be greeted by taxi drivers offering you a ride. Their rates are relatively high and you will need to bargain to get the best price. However, you are not guaranteed quality service and you will not know who the driver is. Furthermore, if your trip to the hotel is unpleasant, you will not be able to leave any reviews or complaints.
5. There is no free transportation from the hotel
Toyota Innova 7 Seaters
The hotel does not provide a free shuttle service. Even if the hotel offers transportation services to pick you up, you will be required to pay, and they usually charge quite a high price. Many of our customers prefer to be picked up from Batam Ferry Terminal using a private car and driver for comfort and convenience. All our drivers are fluent in English, which facilitates communication between you and the driver/tour guide—something that is difficult to find when booking a car at a taxi counter or through an app. We provide Toyota Innova 7-seaters and Toyota Avanza 6-seaters for our customers, which are certainly comfortable for your trip. They can accommodate 7 adults and carry 6 large suitcases. Our drivers are also fluent in English, knowledgeable, and licensed as tour guides.
6. What time do I need to book a pickup?
Horizon Ferry
One of the most frequently asked questions from our customers is how long before they should arrange transportation to the Batam Ferry Terminal.
I recommend that you book your departure schedule to the Batam Ferry Terminal at least 2 hours before departure time. This is because we need to arrange drivers in the field and review the booking schedule that has been entered and the availability of drivers in the field. We will respond to your order and answer any questions you may have promptly. However, it is better to book well in advance to secure a slot for you and ensure a smooth journey to your destination hotel.
7. Book taxi service & arrival pick up service online, the earlier better
Toyota Hiace 15 seaters
Transfer from Batam Ferry Terminal to your hotel or villa is easy if you book in advance. Eliminate stress upon arrival at Batam Ferry Terminal. One thing that is often asked is how long before the ferry departure schedule you will be greeted by one of my English-speaking drivers and receive complete instructions and how to navigate Batam Ferry Terminal, as well as contact your private driver immediately after booking.
Booking early is better, especially during national holidays such as Eid al-Fitr, National Independence Day, Chinese New Year, deepavali, Christmas, New Year, and during school holidays to get a private car + driver slot. This is to avoid being stranded at the Ferry Terminal arrival because it is difficult to get a taxi during peak season.
We have personally checked all drivers who work with us. They will send you a text message when they arrive at Batam Ferry Terminal, after picking you up, and also when they drop you off. We will also send you their names, profile photos, vehicle photos, and phone numbers via WhatsApp or email to ensure your safety and comfort.
Of all the services we offer, the arrival pickup service at Batam Ferry Terminal has the highest satisfaction rate so far. Almost all guests who book the pickup service at Batam Ferry Terminal decide to book a private car and driver for a tour with us. This is because of the hassle-free experience of being picked up directly, bypassing the taxi queue and getting into a private car.
Planning your vacation in advance can help you avoid stress and get the best deals.
8. How if my scheduled ferry departure is delayed or early?
No problem, our driver/tour guide will be waiting for you at the Ferry Terminal arrival terminal even if your ferry is delayed or early. Our driver will contact you via whatsapp, wechat, line or kakao talk so as to facilitate your communication with the driver and ease your pick-up process.
9. How if we come with a big family or company group?
Medium Bus 35 Seaters
For those of you coming to Batam Island with your extended family or company group via the Batam Ferry Terminal, don’t worry. We provide a private Toyota Hiace minivan with a driver for 8-15 passengers plus luggage to pick you up and take you directly to your hotel or villa quickly and easily. For groups of more than 15 people, we provide a medium-sized bus with a capacity of 30 seats for those of you who are coming with family, friends, or a company group.
10. Signboard with your name on it
A Sign with your name on it
Immediately after making your reservation, you will receive a WhatsApp confirmation message/email containing your reservation details. Clear instructions on how to contact your driver at the Batam Ferry Terminal Arrival Terminal.
Before your arrival, we will personally send you the name of your assigned driver, their profile photo, vehicle photo, and phone number via WhatsApp/email so you can contact them using WhatsApp once you arrive at the Ferry Terminal.
We do this so you can connect with the driver easily and smoothly, eliminating the stress of arriving in an unfamiliar environment. This also provides comfort and security as you will not be deceived by other drivers pretending to be there for you.
To facilitate pick-up, we will provide a printed photo of your name, and the driver/tour guide will send you a WhatsApp message after the ferry arrives at the ferry terminal. You will easily find the driver when you exit the ferry terminal arrival gate. Please wave when you see your name at the arrival gate, and the driver will immediately greet you. Let our driver help you load your luggage into the car and open the car door for you with a smile and warmth.
11. How about the payment system?
Indonesia Rupiah (IDR)
For now, we only accept cash payments. You can pay in Indonesia Rupiah by paying our driver on the spot. We also accept payments in Singapore Dollar (SGD). Are there any additional fees for canceling an order? No, but you need to confirm the cancellation at least 1 day in advance.
12. Money changers and ATM machines
Money Changer in Batam
The currency used on Batam Island is the Rupiah. You will need to exchange your home currency for Rupiah/IDR to use in Batam. You can exchange your home currency in Singapore first, but if you don’t have time to exchange money, there is a currency exchange counter located outside the Batam Ferry Terminal. You can easily find them when exiting the Ferry Terminal area. Not far from the Batam Ferry Terminal, there are also currency exchange counters and ATM machines. Ask your driver to find the currency exchange counters and ATM machines.
ATM Centre in Batam
Many major Indonesian banks are also available on Batam Island, such as Bank BRI, BNI, and Bank Mandiri, most of which are owned by the Indonesian government, as well as Indonesia’s largest private bank, Bank BCA. CIMB, Maybank, and OCBC Bank are also available, which is certainly very convenient for you, especially tourists from Malaysia and Singapore who want to withdraw money. We highly recommend choosing ATM machines with the Visa and Mastercard logos to make the cash withdrawal process easier.
13. Hotel check-in time in Batam at 2 PM
One thing you need to know is the hotel check in and check out times. Both you need to know to adjust to the ferry arrival time and your arrival time at the hotel.
Check in time for Batam hotels is generally 2 PM and check out time is 12.00 AM but some hotels may offer early check-in or late check-out if requested when booking, some hotels also apply an extra charge for the hour if you leave the hotel later than 12.00 AM, but this is subject to availability.
14. Make your plan & own itinerary
Many tourists think that activities in Batam can only be booked online through an app. In reality, all activities in Batam can be paid for on site. Some places also accept payments via credit card/debit card. We recommend that you make all payments on-site for activities such as ATV, go-karting, massage, snorkeling, water sports, ATV, and paintball. This is to avoid markup pricing and ensure transparency. You can also save 30% by paying on the spot compared to booking online through apps, as they take a commission of 25-30%. Therefore, we strongly recommend that you pay for all activities in Batam on the spot to save money. You are also free to plan your own itinerary during your vacation in Batam or based on our recommendations. Explore Batam in the most comfortable way with a private car and a friendly local driver. At Batam Taxi Service, we provide safe, reliable, and affordable car rental services with drivers to take you anywhere on the island.
15. Expert driver & tour guide
Our Happy Customer
Choosing our services is the right decision for your vacation in Batam. Our drivers/tour guides are experienced in hotels in the Batam Island area and are very familiar with the world of tourism, with more than 10 years of experience in the field of tour guiding. You will get excellent service and a sense of security from the drivers & tour guides you hire. Our drivers will ensure your safety during the trip, take care of your luggage, and make sure that none of your belongings are left behind on the road or in the car. Our drivers are also proactive in explaining about local life in Batam, history, culture, and living conditions in Indonesia in general, giving you new experiences and knowledge about Batam Island and Indonesia.
16. Can I choose the places and destinations I want to visit?
You can plan your itinerary directly with the driver when you meet or view our tour packages about itineraries for day trips, attractions, temples, beachs, Barelang Bridge, Shopping malls, Seafood Restaurant.
You can choose from several popular routes for which our drivers are highly experienced and knowledgeable, or you can choose to follow your own tour itinerary. We agree with whatever you decide and you can change your itinerary as the day progresses.
17. Can I book Batam Ferry Terminal arrival pick up service with a driver for the whole day?
Batam Ferry Terminal Pick up Service + Full day Tour
Yes, of course you can. However, instead of booking Batam Ferry Terminal shuttle service, you need to use the Batam Ferry Terminal Arrival Pick up Transfer + Day Tour Booking form.
Then, you can get a pick-up service from Batam Ferry Terminal and also have a private driver & tour guide to spend the rest of your 1 day for shopping, going to Barelang bridge, eating at kelong Seafood, massage, ATV, playing gokart, beach club, watersport, layer cake / kuih lapis are great ways to make the most of your first day on Batam Island.